To cancel the appointment please follow the below steps:
1. Log in to the app
2. Click on the 3 bars appearing in the top left corner
3. Click on appointments, you'll be able to see all the scheduled and previous appointments
4. Click on the specific appointment which you want to cancel and select "I need help with my appointment"
5. Select "I want to cancel the appointment"
6. Choose the reason for cancellation and click on "Yes, I want to cancel"
You will get an SMS and email confirmation once the appointment is cancelled. Please ensure you cancel the appointment 2 hours prior to the scheduled appointment time.
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